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Release Notes

By ELEMENTICE Support on May 21, 2020 10:49:31 AM

January 27, 2021

Device Software 8.5.0

  • After this update, devices will remain updated automatically.
  • If a device update is available, it will downloaded in the background when the device is online. The update will be installed during the next device shutdown to prevent any interruption during usage.
  • If the update includes changes to the reader software, the reader update will be applied next time the reader is paired. Reader updates take approximately 40 seconds.



January 11, 2021

Release Notes Console 3.4.5

Images & Galleries

  • Filter & Sort tools in Admin Galleries. Tools include: Filter by Devices, Filter by Subjects, Show only Images without IDs, Sort Newest/Oldest First, Show Images grouped by Session, Show Image grouped by hour
  • Updated reassignment interface. Add/Replace/Remove subject actions are now available from the subjects metadata tab. Images can be moved to a different event by clicking the edit icon next to the event name in the general metadata tab. All actions can be performed on many images by using the batch function. See these updated Knowledge Base articles for how to use the new interface: Reassign IDs, Move Image to Different Event.
  • Integration synchronise operations can now be performed on single galleries by locating the gallery and selecting Sync from the expanded toolbar.
  • Attendees recognised with Facial Recognition now have names displayed under faces by default.
  • Attendee reference images (selfies) can now be opened into a larger view.
  • Attendee reference images can be removed, disconnecting any images which were associated using that selfie. *This is only available for future events*

December 8, 2020

Release Notes 8.4.0

  • An update to the Reader so that all future Reader updates take a fraction of the time.

  • You'll be able to update more than one Reader at the same time (one Reader per Walker). Previously, this hasn't been possible.


November 30, 2020

Release Notes 8.3.0

Device Updates
  • Improvements to the way we report 3G/4G reception strength - We've updated our signal strength reporting to take into account the fact that our devices are uploading large image files (not just making phone calls). Your reader will now be able to give you a much more accurate representation of how quickly it will be able to upload images via its 3G/4G connection.
  • New feature to enable 'device configuration QR codes' which configure devices for use with the Fotomerchant Integration.
  • Fixed bug which caused some Readers to get stuck on logo screen.
Console updates:
  • New and improved Dashboard - The new dashboard gives much more relevant information including new interactive graphs and alerts section.


November 19, 2020

Release Notes 8.2.0

  • We strongly recommend that you update your Walkers through the Console at the earliest convenience. This update resolves recent bugs related to poor reception.



October 19, 2020

Release Notes 8.1.0

  • Walker now supports shooting multiple JPEG files. Walker will choose the smallest JPEG to upload to save you data costs.
  • Bug fixes


July 8, 2020

Console 3.1.1 Release Notes:

  • Images in the Gallery Page now display the services they have been transferred to via Integrations
  • A summary of all Integration results for an event can now be seen by using the ‘Detail’ button on an Integration tile. Errors can be viewed and retried here.
  • Integration sync only transfers images which have not yet been attempted as default setting (you can still optionally force all images to be attempted)
  • Members can now opt-in to be notified when we detect a problem with an Integration (e.g. Dropbox is full) (max once per 5 minutes) (found on Members page -> Integrations)
  • Dropbox/Timestone integrations can now use ‘unsafe naming’  which shortens image names to overcome Timestone memory limitations.
  • Attendee run sheets can now be generated from the event page.


May 21, 2020

Console 3.1.0 Release notes:

  • New in browser editor: Perform common edit functions on your images within the Console and have the result passed through to your customers in real-time
  • Improved functionality: Galleries can now be opened in a new tab
  • Specific images in galleries now have their own unique URL
  • Fixed gallery scrolling: Screen no longer jumps when new images load


May 12, 2020

Console 3.0.0 Release notes:

  • New integration with Dropbox
  • New galleries page: search for and view galleries from the Console all in one place
  • Delete, Reassign and Hi-res download functions moved from MyPics into the Console
  • Subject quick-view is now always active in the updated Gallery Viewer, and not available in MyPics
  • View full Device galleries from Device page
  • Updated, responsive modals.


Walker 7.3.3 Release notes:

  •  Ability to upload via custom WiFi networks (at a lower cost per GB - save $$)



May 12, 2020

Console 2.2.7 Release notes:

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COVID and the Startup Rollercoaster

By David Hughes on Apr 23, 2020 9:16:46 AM

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By David Hughes on Apr 8, 2020 11:05:55 AM

This sucks. It really does. Here at ELEMENTICE, we, and all of our partners have been seriously financially affected by this global pandemic. Both the event and photography industries have been forced into a sudden hiatus, with an uncertain end point. Lots of work has been cancelled, but a lot of work is being rescheduled to later in the year. Right now, many in our industries have spare time due to lost work, but when things open up again there will be exactly the opposite problem: six months worth of work compressed into a much shorter period.

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Happy Customers - Your Greatest Marketing Opportunity

By Josh Greet on Jul 30, 2019 11:00:00 AM

When developing marketing strategies and evaluating your businesses branding, it is often easy to treat the customer as a ‘target’. The finish line at the end of elaborate marketing/sales campaigns, simply there to absorb information and purchase your product. Falling into this approach in the age of social media squanders what is now one of your greatest ongoing marketing opportunities, an engaged, happy customer.

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By Josh Greet on Jul 16, 2019 9:36:57 AM


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